ct111 Responsible Gaming
Play safely and stay in control. ct111 provides tools and guidance for a balanced gaming experience.
21+ OnlyYour Controls
Responsible Gaming Tools at ct111
Deposit Limits
Set daily, weekly, or monthly deposit caps directly in your account settings.
Session Timers
Set a play-time limit per session so the platform reminds you when time is up.
Cooling-Off
Take a short break of 24 hours, 7 days, or 30 days without permanently closing your account.
Self-Exclusion
Permanently block access to your ct111 account for a minimum period of 6 months.
Age Verification
ct111 verifies every player is 21 or older. Under-age play is strictly prohibited.
24/7 Support
Our support team is always on hand to help with responsible gaming concerns.
Our Commitment to Responsible Gaming
ct111 believes that online gaming should be an enjoyable, safe, and controlled experience for every player. We take our responsibility to players in Bangladesh seriously, and we have built a suite of practical tools and guidelines that help our community play within their means. Responsible gaming is not an afterthought at ct111 — it is an integral part of how we operate.
We do not extend credit to players, we do not encourage players to chase losses, and we will never pressure anyone to continue playing beyond their self-set limits. ct111 works collaboratively with players to promote healthy habits around online gambling, and we will always prioritise the wellbeing of our users over any commercial consideration.
Age Restriction — 21+ Only
ct111 is exclusively available to adults aged 21 and above. Consistent with responsible gaming standards relevant to the Bangladesh market, registration and gameplay are strictly prohibited for anyone under the age of 21. ct111 reserves the right to request age-verification documentation from any registered user at any time, and accounts where age requirements are not met will be immediately closed with any balance held pending review.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing ct111, we strongly recommend using device-level parental control software to restrict access to online gambling sites. Please contact our support team immediately if you believe a minor has created an account on ct111 so that we can take swift action.
Deposit Limits
One of the most effective ways to manage your gambling spend is to set a deposit limit on your ct111 account. Deposit limits allow you to define the maximum amount of money you are willing to deposit over a given time period. ct111 offers three types of deposit limit:
- Daily limit: caps the total amount you can deposit within a 24-hour period.
- Weekly limit: caps the total amount you can deposit across a 7-day rolling period.
- Monthly limit: caps the total amount you can deposit across a 30-day rolling period.
Your Limits, Your Rules
Deposit limits, session timers, and self-exclusion can all be activated instantly from your ct111 account settings — no waiting period required to lower a limit.
Session Time Limits
Losing track of time is one of the most common experiences associated with problem gambling. ct111's session time limit tool lets you define how long you want your gaming session to last. Once your session timer reaches its limit, you will receive a clear on-screen notification and your session will be paused. You can choose from pre-set durations or define a custom time limit that suits your preferences.
Session time limits can be set or adjusted at any time through your account settings. Reductions to your session time limit take effect immediately. If you choose to increase a session time limit, a 24-hour cooling period applies before the increase comes into effect — this prevents impulsive decisions made in the heat of the moment from overriding the protections you have set up for yourself.
Cooling-Off Periods and Self-Exclusion
If you feel that you need more time away from online gambling, ct111 offers two escalating levels of break:
- Cooling-off period (short-term break): temporarily suspend your account for 24 hours, 7 days, or 30 days. During a cooling-off period your account is inactive, no deposits can be made, and no bets can be placed. The suspension lifts automatically when the period ends.
- Self-exclusion (long-term break): permanently block access to your ct111 account for a minimum period of 6 months. Self-exclusion is irreversible for the duration of the chosen period and cannot be lifted early — not even by contacting support.
- Both options are available in your account settings and take effect immediately upon activation.
ct111 will not send any promotional emails, bonus offers, or marketing messages to accounts that are currently under a cooling-off period or self-exclusion. If you would like to set up self-exclusion, navigate to Account Settings or contact our 24/7 customer support team via live chat.
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to identify. The following are common warning signs that your relationship with gambling may have become unhealthy:
- You spend more money or time gambling than you originally intended.
- You try to win back money you have already lost (chasing losses).
- You feel irritable, anxious, or restless when you are not gambling.
- You lie to family members or friends about your gambling activity.
- You use gambling as a way to escape stress, anxiety, depression, or personal problems.
- You have borrowed money, sold possessions, or fallen into debt to fund gambling.
Protecting Minors
ct111 takes the protection of minors extremely seriously. Our age verification process is applied consistently to all users, and any account found to belong to a person under the age of 21 will be closed immediately and any funds held pending further review. ct111 does not target its marketing or promotional content at individuals under the legal gambling age.
If you share a device with children or young people, we recommend using parental control software to prevent access to online gambling websites. Several free and paid tools are available for Android and iOS devices. It is every adult's responsibility to ensure that gambling platforms remain inaccessible to minors in their household.
Tips for Playing Responsibly
Even if you are enjoying gambling without any problems right now, it is good practice to keep the following principles in mind every time you play on ct111:
- Set a budget before you start and stop when the budget is gone — never chase losses.
- Treat gambling as entertainment, not as an investment or a way to make money.
- Take regular breaks during gaming sessions and avoid playing when tired, stressed, or upset.
- Keep gambling a small part of your leisure time — balance it with other activities you enjoy.
Need Help Right Now?
If you or someone you know is struggling with problem gambling, reach out to ct111's 24/7 support team via live chat on the platform. We are here to listen without judgment and to help you access the tools you need. You can also email us at [email protected]. For players aged 21 and above only.
Contact Our Support Team
ct111's customer support team is available 24/7 via live chat. If you have concerns about your gambling behaviour, want to activate a deposit limit, cooling-off period, or self-exclusion, or simply want to talk to someone, our team is ready to help — any hour of the day, any day of the week, on Bangladesh Standard Time (BST, UTC+6).
You may also contact us by email at [email protected]. Please note that email is provided as a plain text address and is not a clickable link. For urgent responsible gaming matters, live chat is always the fastest and most direct channel available to you.
Play Smart, Stay in Control
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